Managing Remote Teams

Bite-size virtual training on how to manage a virtual team

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Managing virtual teams

Leading and Managing Virtual Teams

Module: 1 Managing in a remote working environment

As home and virtual working is becoming more necessary, it is now imperative for managers to develop their skills in engaging a remote workforce.

Managing virtual teams present a unique set of challenges, but also a unique set of opportunities: in this course we will review some common challenges and opportunities that face virtual teams. We then suggest strategies for addressing those challenges and capitalising on the opportunities.

You will leave with the skills and tools necessary to develop a plan to enhance the performance of your own virtual and remote teams.

Managing Remote Working – Course Overview

This course will:

  • Enable you to understand the advantages and challenges facing your virtual team, whilst assessing your own abilities as a remote manager.
  • Provide you with a set of robust tools, models and techniques to achieve effective performance from your team.
  • Allow you to explore and practice ways that coaching, autonomy and trust can increase productivity and well-being, as well as forming a more adaptable workforce.
  • Provide you with a safe environment to practice remote coaching or feedback conversations.

Duration: 2 hours

Participant Numbers: 2 – 12

Virtual Meeting Platform: Zoom (other options available)
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Module: 2 Virtual communication, constructive conflict and collaboration

Conflict in a team is unavoidable and necessary. In this course, you will explore strategies to encourage constructive conflict and to discourage destructive conflict. You will also explore recommended negotiation techniques for managing conflict.

You will then identify threats to communication, as well as exploring strategies to overcome those threats. Moving forward, these strategies will prove invaluable for your own remote teams.

One of the biggest challenges of a remote team is figuring out who has what information and how to get it. You will identify strategies to manage information to help make decisions.

By the end of this course you will also have a toolbox of tips and strategies for maximising the team’s communication.

Virtual Communication & Constructive Conflict – Course Overview

On this course you will:

  • Assess and rate the type of conflict on your remote team and reflect on ways to encourage positive and prevent negative conflict.
  • Meet the motivational challenges of individuals and teams.
  • Manage the impact of separation factors including distance, time zones and cultures.
  • Proactively adopt a model that focuses on relationships, communication and tasks.
  • Use a questioning technique to explore the root causes of a conflict facing your team and come up with a plan to fix it.
  • Use negotiation to try to resolve an issue facing your team.

Duration: 2 hours

Participant Numbers: 2 – 12

Virtual Meeting Platform: Zoom (other options available)
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Module: 3 Decision making and accountability on virtual teams

In this course, you will take steps to create a more focused and results-driven remote team that reaches and executes smart decisions. You will also examine common decision traps and biases that teams fall into to try to avoid them. Finally, you will explore strategies for building accountability into decisions so you can more effectively get teams to do what they say they will do.

Decision Making & Accountability – Course Overview

On this course you will:

  • Develop a plan for considering more options when making a decision affecting your team.
  • Assess the biases on your team and develop an action plan for addressing the bias that’s most negatively impacting decision-making on your team
  • Assess the impact of group anomalies on your team and develop a plan to address those issues.
  • Compare working together with working apart and plugging the gaps.
  • Factor in the effect of trust amongst team members.

Duration: 2 hours

Participant Numbers: 2 – 12

Virtual Meeting Platform: Zoom (other options available)
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Module: 4 Leading Change In a VUCA World

The world we live in is often a confusing place that moves at pace and in ways that are unpredictable – frequently termed as a VUCA environment. This means that we are facing more than ever in our lives, Volatility – increasing rate of change, Uncertainty – less clarity about the future, Complexity – multiplicity of decision factors and Ambiguity – there is often more than one ‘answer’.

This module also forms a comprehensive change management programme where of a series of three (individual, management & leadership) modules considers how to address change in a VUCA World from different perspectives.

Leading Change – Course Overview

On this course, as a leader, you will understand:

  • How to enable people to move from the ‘old’ situation to the ‘new’
  • How to create the right environment for change; and
  • How to provide visionary leadership in a VUCA World

Course topics:

  • Endings and beginnings
  • The animals of change; and
  • Vision – now, near and far

Duration: 2 hours

Participant Numbers: 2 – 12

Virtual Meeting Platform: Zoom (other options available)
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Module: 5 Managing Change In a VUCA World

The world we live in is often a confusing place that moves at pace and in ways that are unpredictable – frequently termed as a VUCA environment. This means that we are facing more than ever in our lives, Volatility – increasing rate of change, Uncertainty – less clarity about the future, Complexity – multiplicity of decision factors and Ambiguity – there is often more than one ‘answer’.

This module also forms a comprehensive change management programme where of a series of three (individual, management and leadership) modules considers how to address change in a VUCA World from different perspectives.

Managing Change – Course Overview

On this course, as a manager, you will understand:

  • Communication styles – your own and others
  • Dealing with resistance to change; and
  • How to manage others through change in a VUCA World

Course topics:

  • Behavioural preferences
  • Understanding the change equation; and
  • Managing change effectively – Lewin’s 3 stages

Duration: 2 hours

Participant Numbers: 2 – 12

Virtual Meeting Platform: Zoom (other options available)
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Module: 6 Problem Solving

Problems can be defined as ‘a matter or situation regarded as unwelcome or harmful and needing to be dealt with and overcome.’ We face problems on a daily basis and developing ways to address them is one of the most sought after skills.

Problems can be situations we’ve never faced before, feelings we’ve never experienced or external environments that are dynamic and complex. This course is designed to give practical tools to understand and manage any problems – the techniques are dynamic, flexible and easy to use for individuals and managers.

Problem Solving – Course Overview

On this course you will:

  • Understand the different nature of problems and how to diagnose them easily
  • Identify and overcome limiting thought processes
  • Use ‘whole-brain’ problem solving; and
  • Explore your own problems using a range of techniques using logic and intuition

Course topics:

  • Problem diagnosis
  • Thinking patterns
  • Whole-brain thinking
  • Techniques – Z and SOCS techniques

Duration: 2 hours

Participant Numbers: 2 – 12

Virtual Meeting Platform: Zoom (other options available)
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Module: 7 Emotional Intelligence For Managers

A range of studies have shown that there is a highly significant relationship between Emotional Intelligence (EI) and Occupational Performance.

Approximately 30% of Occupational Performance is based on EI but this figure increases to about 67% when considering leadership separately from general Occupational Performance. This means that two-thirds of leadership is dependent on EI and it is one of the most sought after skills in the workplace – but what exactly is it?

This course will enable you to understand management using EI in a comprehensive and holistic way by looking how each component links to who we are, how we behave and how we manage. You will learn how to manage yourself better, understand others and manage conflict constructively.

The practical skills that you will learn from the course will benefit both your personal and professional life as a manager of people. The course explores how we perceive ourselves, express ourselves as managers, develop and maintain relationships with our staff, as well as how we make wide impacting decisions and manage stress in ourselves and others.

Emotional Intelligence – Course Overview

On this course, as a manager, you will understand:

  • Self Perception Realm
  • Self Expression Realm
  • Interpersonal Realm
  • Decision Making Realm; and
  • Stress Management Realm

Course topics:

  • Mood Mapping
  • Assertiveness
  • Communication Styles
  • Conflict Stages
  • Conflict Styles; and
  • Understanding and Managing Stress

Duration: 2 x 3 hours

Participant Numbers: 2 – 12

Virtual Meeting Platform: Zoom (other options available)

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Complete our contact form and we’ll be in touch shortly, or phone between 9:00 and 17:00 Monday to Friday.

If you prefer, you can email us your enquiry.

Minimum No. of Course Participants is 3, read why