Managing Remote Teams

Bite-size online training on how to manage a virtual team

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Managing virtual teams

Managing Virtual Teams

Module: 1 Managing in a remote working environment

As home and virtual working is becoming more necessary, it is now imperative for managers to develop their skills in engaging a remote workforce.

Managing virtual teams present a unique set of challenges, but also a unique set of opportunities: in this course we will review some common challenges and opportunities that face virtual teams. We then suggest strategies for addressing those challenges and capitalising on the opportunities.

You will leave with the skills and tools necessary to develop a plan to enhance the performance of your own virtual and remote teams.

Managing Remote Working – Course Overview

This course will:

  • Enable you to understand the advantages and challenges facing your virtual team, whilst assessing your own abilities as a remote manager.
  • Provide you with a set of robust tools, models and techniques to achieve effective performance from your team.
  • Allow you to explore and practice ways that coaching, autonomy and trust can increase productivity and well-being, as well as forming a more adaptable workforce.
  • Provide you with a safe environment to practice remote coaching or feedback conversations.

Duration: 2 hours including break

Participant Numbers: 2 – 15

Virtual Meeting Platform: KSL’s preferred training platform is Zoom.

Other virtual meeting platforms can be catered for with an additional re-design fee and early facilitator access for training preparation.


Module: 2 Virtual communication, constructive conflict and collaboration

Conflict in a team is unavoidable and necessary. In this course, you will explore strategies to encourage constructive conflict and to discourage destructive conflict. You will also explore recommended negotiation techniques for managing conflict.

You will then identify threats to communication, as well as exploring strategies to overcome those threats. Moving forward, these strategies will prove invaluable for your own remote teams.

One of the biggest challenges of a remote team is figuring out who has what information and how to get it. You will identify strategies to manage information to help make decisions.

By the end of this course you will also have a toolbox of tips and strategies for maximising the team’s communication.

Virtual Communication & Constructive Conflict – Course Overview

On this course you will:

  • Assess and rate the type of conflict on your remote team and reflect on ways to encourage positive and prevent negative conflict.
  • Meet the motivational challenges of individuals and teams.
  • Manage the impact of separation factors including distance, time zones and cultures.
  • Proactively adopt a model that focuses on relationships, communication and tasks.
  • Use a questioning technique to explore the root causes of a conflict facing your team and come up with a plan to fix it.
  • Use negotiation to try to resolve an issue facing your team.

Duration: 2 hours including break

Participant Numbers: 2 – 15

Virtual Meeting Platform: KSL’s preferred training platform is Zoom

Other virtual meeting platforms can be catered for with an additional re-design fee and early facilitator access for training preparation.


Module: 3 Decision making and accountability on virtual teams

In this course, you will take steps to create a more focused and results-driven remote team that reaches and executes smart decisions. You will also examine common decision traps and biases that teams fall into to try to avoid them. Finally, you will explore strategies for building accountability into decisions so you can more effectively get teams to do what they say they will do.

Decision Making & Accountability – Course Overview

On this course you will:

  • Develop a plan for considering more options when making a decision affecting your team.
  • Assess the biases on your team and develop an action plan for addressing the bias that’s most negatively impacting decision-making on your team
  • Assess the impact of group anomalies on your team and develop a plan to address those issues.
  • Compare working together with working apart and plugging the gaps.
  • Factor in the effect of trust amongst team members.

Duration: 2 hours including break

Participant Numbers: 2 – 15

Virtual Meeting Platform: KSL’s preferred training platform is Zoom

Other virtual meeting platforms can be catered for with an additional re-design fee and early facilitator access for training preparation.

CONTACT US TODAY

Complete our contact form and we’ll be in touch shortly, or phone between 9:00 and 17:00 Monday to Friday.

If you prefer, you can email us your enquiry.

Minimum No. of Course Participants is 3, read why