Sales & Customer Service Courses
Please find below a full list of our sales and customer service training courses. Each course includes an element of tailoring to your specific business needs, at no additional cost. All our courses are highly practical and can be run ‘in-house’ at your company premises, or ‘virtually’ over Zoom or Microsoft Teams.
Testimonials from previous attendees
The host was amazing. Her warm personality and experience of customer service made the course so enjoyable. I also loved the interactive part of the course and working in the break out rooms allowed us to get to know each other, as well as learning about the course.
Excellent. Create positive responses to negative feedback, turn a situation around by suggesting positive actions/solutions.
Excellent. By using the training to improve the way I speak to individuals on a personal level.
Excellent. Iain was fantastic! Very easy and engaging to listen to. Will definitely use his improvements on listening techniques!