Performance Management Training

Learn practical skills to effectively manage performance

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Performance management meeting

Performance Management Course

Learn effective techniques to manage employee performance.

Comprehensive performance management training covering practical techniques and processes for managing employee and team performance. Run in-house or as a ‘bite-size’ virtual course via Zoom or Microsoft Teams.

This interactive one-day training course will bring consistency in applying performance management within the business. The course will help managers and team leaders recognise their role and contribution to effectively manage performance and conduct at work.

A link can be made to the organisation’s policies throughout the course to help embed effective performance management techniques and practices into an existing framework.

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For line managers who have a responsibility for managing the performance and conduct of staff/employees.

Course objectives

By the end of this performance management course, participants will have:

  • Shared a common understanding on how performance management systems can be effectively utilised to raise the performance of individuals and teams
  • Enhanced their skills in setting clear expectations and objectively measuring individual performance using objectives and competencies as key measures
  • Identified and practised some performance management strategies and techniques to enhance the performance and motivation in under-performing and high performing team members.

See course overview

Creating and sustaining high performance teams

  • Key characteristics of a high performing team
  • Stages of group development
  • Role of team leader in achieving high performance
  • Group ‘shapes’ exercise with review, presentation, individual reflective exercise

The principles of performance management

  • Core elements, principles and benefits of an effective performance management framework
  • Performance management cycle and purpose of the annual performance review
  • Organisations’ performance appraisal process
  • Quiz, case study quiz, presentation and group discussion

Setting performance measures

  • Objective setting process
  • Setting and communicating performance objectives
  • Identifying core behaviours that drive high performance
  • Presentation, the ‘shoot out’ exercise with facilitated group review, group exercise and discussion

Reviewing and assessing performance

  •  Reviewing different levels of performance
  • Objectively assessing and rating performance
  • Case study with group learning review and discussion

One to one performance review meetings

  • Structuring performance review meetings
  • Giving constructive and motivational feedback
  • Using questions to help employees review their own performance
  • Presentation, skills practice in small groups, group learning review

Review and next steps

  • Review of learning and action planning
  • Course feedback

The performance management training will be supported with:

  • An optional participant pre-course questionnaire and/or pre-course reading on managing performance
  • A colour printed workbook with performance management tips, techniques and space for personal notes
  • An optional “performance guide” summarising the key points

Download Price List

Download our latest price list (PDF):

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Testimonials from previous attendees

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Complete our contact form and we’ll be in touch shortly, or phone between 9:00 and 17:00 Monday to Friday.

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