Recruitment Training

Learn skills and techniques to make the best selection decisions

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Recruitment training

Recruitment and Selection Course

Recruit the best candidates and improve business performance.

A comprehensive recruitment and selection training course which covers practical interviewing skills and candidate screening methodology with hands-on exercises and practice interviews.

This practical one-day recruitment and selection course provides participants with the skills, knowledge and confidence to recruit and select the right team member for the job.

We recommend that the recruitment training programme takes into consideration your company’s recruitment and selection process. As a result, this will ensure that the training embeds best practice across the organisation.

Importantly, participants go on to practice their interviewing skills during the course. We use either internal candidates (not attending the programme and unfamiliar to the participants); or candidates external to the organisation. Consequently, this provides participants with more of a “real life” experience.

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This one-day training course is ideal for managers with limited experience of recruitment. It develops skills and confidence in interviewing new team members, to produce an accurate assessment, as well as understanding the whole selection process.

In addition, we can also deliver a more extensive course based over 2 days that includes
competency based interviewing techniques.

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By the end of the one-day recruitment training course, the participants will have:

  • Recognised the importance of adopting a structured recruitment process and the use of relevant selection methods
  • Screened candidates’ CVs or application forms using an agreed selection criteria for a job role and identify anomalies for further research
  • Prepared for a first stage selection interview to ensure they create the right first impressions and candidate engagement
  • Asked effective questions and accurately assess the candidate’s potential suitability for the role

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 Effective recruitment and selection methods

  • Cost of poor recruitment decisions
  • Role of manager and HR within the current selection process
  • Selection methods and their validity
  • Positioning and benefits of using a structured screening criteria and process
  • Rotating flipchart exercise, short presentation and group discussion 

Screening and short listing job applicants

  • Essential skills and attributes
  • Considerations for screening application forms or CVs
  • Areas of the application or CVs to focus on
  • Using your selection criteria for screening applicants
  • Group discussion and ‘screening applications’ exercise using job applications for a pre selected job role (if using internal or external candidates, this exercise would act as preparation for the interview practice sessions)

Structuring and preparing for interviews 

  • Introducing the WASP structure and it’s benefits
  • Creating the right first impressions
  • Building rapport and empathy
  • Biographical information covered
  • Selling the organisation and the job
  • Preparing yourself, the environment
  • Preparing the candidate
  • Demonstration with group learning review, small group exercise and feedback

Using effective questions

  • Types of questions to use at an interview
  • Applying questions to build rapport, uncover experience, motivation fit, and aptitude for the role
  • Recognising questions to avoid and why (awareness of employment legislation and the ‘horns and halo’ effect)
  • Group discussion, trainer presentation, questioning exercise in pairs or trios 

Actively listening and taking notes

  • Active listening, reflecting back and summarising responses
  • Note taking
  • Energising listening activity and review, trainer presentation tips plus some short exercises to practice actively listening, note taking and summarising candidate responses

Preparing for the selection interview

  • Briefing and interview preparation

Conducting a selection interview

  • Practising skills of interviewer, note taker and observer
  • Practice sessions with observer feedback – option to utilise internal candidates to make the practice session more ‘real life’

Making the selection decision

  • Evaluating and rating evidence
  • Using a rating scale
  • Recommending the next stage in the selection process
  • Trainer tips presentation, short exercise in trios to rate candidate responses followed by whole group review of candidates to compare ratings (if using external candidates)

Applying the learning and next steps

  • Review of learning and action planning
  • Course feedback

The recruitment training will be supported with:

  • an optional participant pre-course questionnaire and/or pre-course reading
  • a colour printed workbook with tips, techniques and space for personal notes
  • an interview practice pack

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Our recruitment courses are normally run at the business premises of our client, anywhere in the UK. Contact us for pricing or to discuss your needs.

Training Dates

Flexible to suit client needs.

In-House Training Locations

Our professionally qualified trainers can deliver in-house recruitment training courses to companies in the following locations:

  • London and the South East
  • The Thames Valley – including Slough, Maidenhead, Oxford and Swindon
  • Cambridge
  • Norwich and East Anglia
  • Leeds and Bradford
  • Manchester and the North West
  • Southampton and Bournemouth
  • Birmingham and the Midlands
  • Nottingham
  • Bristol
  • Cardiff and South Wales
  • Exeter and the South West
  • Newcastle
  • Glasgow and Edinburgh, Scotland

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Need a bespoke recruitment training course?

At KSL Training, all our in-house courses include some tailoring to your business, as standard. For example, we will embed your own work-based scenarios into the training, at no additional cost.

Fully Bespoke Training

To discuss a fully bespoke course call: +44 (0) 1635 890450.

Testimonials from previous attendees


Complete our contact form and we’ll be in touch shortly, or phone between 9:00 and 17:00 Monday to Friday.

If you prefer, you can email us your enquiry.

Minimum No. of Course Participants is 3, read why