Coaching Skills Training
Practical coaching skills for managers, to improve performance

Coaching Skills Course
Essential coaching skills training for managers, to boost performance.
Improve employee performance and learn valuable coaching techniques, with this one-day coaching skills course. Also available as virtual training via Zoom or Microsoft Teams.
- 1/2 day course
- 1 day course
- Download course PDF
- +44 (0) 1635 890450
To equip managers, team leaders and internal coaches with the skills, knowledge and confidence to coach individual team members to improve their own performance and confidence.
Our coaching skills training gives participants the opportunity to practice the GROW model devised by Sir John Whitmore, based on successful coaching in the world of sport. In addition, it will also help raise self awareness in others and motivate and encourage self responsibility within those being coached.
Suitable for those who have a responsibility for managing the performance of others.
By the end of this one-day coaching skills course, the participants will have:
- Understood what coaching is, their role as coach and how it can contribute to maximising performance
- Defined ‘coaching’ and explained how it differs from training, mentoring and counselling
- Understood the GROW model and be able to adapt it to most coaching situations
- Used some coaching techniques in a range of situations
Defining coaching
- What is coaching?
- Differences between coaching and other development approaches
- Small group exercise
Role of a coach
- The role, skills and attributes of an effective coach
- Key principles of coaching
- Coaching as a motivational tool
- Identifying coaching opportunities
- Small group practical activity, pairs exercise and group discussion
Active and reflective listening skills
- Active listening
- Summarising, paraphrasing
- Reflecting back
- Practical exercises in pairs and trios with group discussion
Questioning techniques
- Different types of questions
- Use of open questions
- Identifying ways people learn
- Group discussion, presentation, question exercise, co-coaching exercise in pairs
Using the GROW model
- Summary of the G.R.O.W. model
- Examples of effective questions using the G.R.O.W. model
- Selecting your key questions
- Facilitator presentation, demonstration followed by group learning review, individual preparation
Coaching practice
- Coaching others
- Receiving coaching
- Observing coaching techniques in practice
- Practice sessions in trios with coach, coachee and observer
Setting stretching goals
- Getting the balance right with stretching goals
- Setting and challenging others with their goals
- Using other coaching models
- Group exercise with facilitated review and individual reflective exercise
Next Steps
- Review of learning and action planning
The training will be supported with:
- an optional participant pre-course questionnaire and/or pre-course reading
- a colour printed workbook with tips, techniques and space for personal notes
Coaching skills training - UK pricing
The pricing below is for delivering the coaching skills course on a weekday, for the specified number of participants. Prices exclude travel expenses and optional workbook printing. We supply a free PDF for our client to print the training materials.
Half-day course…
- 3-4 participants £650 +VAT
- 5-6 participants £695 +VAT
- 7-12 participants £750 +VAT
One-day course…
- 3-4 participants £950 +VAT
- 5-6 participants £995 +VAT
- 7-12 participants £1095 +VAT
2 x Half-day courses…
Run on the same weekday
- 6-12 participants £995 +VAT
- 13-24 participants £1095 +VAT
One-day course…
Delivered virtually over 2 x half days
- 3-6 participants £1150 +VAT
- 7-12 participants £1295 +VAT
Type of course: In-house or Virtual
Our coaching skills training is run at the business premises of our client, on an agreed date. Also available as 'bite-size' virtual training by Zoom or Microsoft Teams. The minimum number of course participants is 3, read why.
What's included
Our prices already include some tailoring of the course to your business needs, as standard. For example, we will embed your own work-based scenarios into the training, at no additional cost. Alternatively, to discuss a fully bespoke course…
Discount pricing
Some additional discounts are available for not-for-profit organisations, the NHS and Public Sector, as well as registered charities…
Testimonials from previous attendees
If I could score higher I would. A really great session.
Very engaging. Really enjoyed the course.