Performance appraisals course


One-to-one performance appraisal

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half-day courseone-day course
Learn how to conduct effective performance appraisals.

A comprehensive one-day performance appraisal course for managers, to improve appraisers’ performance management techniques.

Target Audience

This course provides appraisal skills training for line team leaders and managers who have a responsibility for managing the performance and conduct of others at work.

Course Aim

The performance appraisal course will help participants:

  • Acquire the critical knowledge, skills and confidence to undertake effective performance appraisal discussions with their direct reports.
  • Improve the performance of their direct reports through the effective use of the performance management process.

Course Objectives

By the end of the course, participants will be able to:

  • State the core principles and benefits of effective performance appraisals
  • Set and write SMART performance objectives
  • Review the appraisee’s performance and clearly summarise the agreed level of performance
  • Give constructive and motivational feedback
  • Hold structured conversational performance appraisal meetings
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Course Overview

  • Principles of effective appraisals
    • Performance management, the tools and their benefits
    • Principles of effective performance appraisal discussions
    • Organisations performance appraisal process
    • Who Wants to be a Millionaire’ style quiz or speed chatting/ revolving flipchart exercise, presentation and group discussion
  • Setting SMART Objectives
    • Objective setting process
    • Communicating performance objectives
    • Writing SMART performance objectives
    • Presentation, the ‘shoot out’ exercise with facilitated group review, paired written practice and group discussion
  • The appraisal meeting
    • Structuring and introducing the appraisal meeting
    • Identifying the key skills needed
    • Evidencing performance
    • Demonstration/presentation, paired exercise and facilitated group review discussion
  • Appraisal skills
    • Questioning, listening and giving feedback
    • Presentation, paired and small group exercises, and facilitated group discussion
  • Practicing the key skills in conducting an appraisal
    • Each participant takes the role of appraisee, appraiser and observer using a checklist
    • Practice sessions in trios with group learning review and discussion
  • Performance appraisal documentation and follow up
    • Reviewing internal performance appraisal documentation
    • Providing follow up to the appraisal and frequency
    • Preparing for the performance appraisal meeting
    • Review of documentation, group discussion and preparation checklist
  • Review and next steps
    • Review of learning and action planning
    • Course feedback

The appraisal training will be supported with:

  • an optional participant pre-course questionnaire and/or pre-course reading
  • a colour printed workbook with techniques and tips for conducting appraisals as well as space for personal notes
  • an optional performance guide summarising the key points

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Written by Kim Larkins

Copyscape © KSL Consulting Ltd. DO NOT COPY content from this page. Plagiarism will result in prosecution.

Download the course overviews for performance appraisal skills, by clicking the links below:

Download half-day course PDF (606KB)

Download one-day course PDF (620KB)


Well presented with engaging, relevant and creative exercises. Well worth a day out of a busy schedule!
Country Manager, HTC Europe*


Very good. Kim had an excellent background and knowledge and was very supportive in her comments.
Esther Brooks, Marketing Operations Co-ordinator, Chartered Insurance Institute*


Trainer was very knowledgeable and made the training interesting, and was able to keep things in perspective when others deviated.
Christine Marshall, F. M. Desk Supervisor, KUSCO*


Very informative and helpful. A lot of useful tips and guidance.
Karen Monaghan, Accounts Manager, Image Factory*

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4.7 out of 5 stars 4.7/5 stars from 30 reviews on FreeIndex and Google

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Booking Information

The appraisal skills course is delivered as “in-house training” at the business premises of our client anywhere in the UK, or at a venue of your choice.
Contact us for pricing or to discuss your needs.

Training Dates

Flexible to suit client needs.

In-House Training Locations

We can deliver in-house appraisal training courses to companies across the UK, with local trainers covering the following areas:

  • London and the South East
  • The Thames Valley – including Reading, Slough, Maidenhead, Oxford and Swindon
  • Cambridge
  • Exeter
  • Norwich and East Anglia
  • Leeds and Bradford
  • Manchester and the North West
  • Southampton and Bournemouth
  • Birmingham and the Midlands
  • Nottingham
  • Bristol
  • Cardiff and South Wales
  • Devon, Cornwall and the South West
  • Newcastle
  • Glasgow and Edinburgh, Scotland

A few of our clients...