Delegation Skills Training

Delegation skills training is ideal for team leaders and managers wanting to enhance their own productivity and focus on their crucial goals, by delegating tasks and projects to their team members.

Course objectives

By the end of this delegation training course, participants will have:

• Stated what the definition of delegation is and appreciated what stops managers from delegating
• Articulated the benefits of effective delegation and described the effects of good delegation
• Practised how to delegate effectively
• Practised using questions to review progress and given feedback on their progress
• Identified tasks that can be delegated and the best team member to delegate these tasks to

See course overview

What is delegation?

• Definition of delegation
• Why managers don’t delegate
• Paired exercise and group discussion

The effects and benefits of good delegation 

• Benefits of effective delegation
• Managers past experiences of delegation
• Key principles for effective delegation
• Group exercise with presentation pitch, group discussion and review

How to delegate effectively

• An exercise in how not to delegate
• What we can learn from this exercise
• The art of delegation – six steps to effective delegation
• Delegation preparation checklist
• Assigning tasks for delegation
• Facilitator demonstration and whole group exercise, short presentation, individual exercise with group learning review

Communicating delegated task

• Delegation communication checklist
• Conveying delegated task to team member
• Review of checklist and short practice sessions in pairs with group learning review

Recording and prioritising delegated tasks

• Recording and prioritising long and short term goals and tasks
• Completing action plans for delegated task
• Presentation using example templates, individual exercise and group review

Monitoring progress and giving feedback

• Asking questions to review progress
• Reviewing performance
• Giving feedback and recognition
• Facilitator demonstration of techniques, practice sessions and group review

Applying the learning

• Identifying core team skills using Team Skills Matrix
• Identifying tasks for delegation
• Individual exercises, group review

Reviewing the learning and next steps

• Review of learning and action planning
• Course feedback

The training will be supported with:

• An optional participant pre-course questionnaire and/or pre-course reading
• A colour printed workbook with tips, techniques and space for personal notes
• Templates can be emailed to participants after the delegation course

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Related Articles:

• How to Delegate Work

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