When it comes to training, “one size doesn’t fit all”. Consequently, many organisations have a specific training need which is not answered by open courses or off-the-shelf training programmes.
At KSL Training, we have extensive experience in designing and running in-company training. In addition, we also develop blended learning solutions that seamlessly fit a bespoke training requirement, reflecting the client’s image, brand and values.
Hence, whether you’re looking for training needs analysis, performance coaching or specialised skills training in niche areas, we can help.
- Bespoke Customer Service Workshop providing participants with the insights to:
- Adapt and respond to change more easily and readily
- Release their creativity and apply their innovations into the workplace
- Solve problems effectively as one team
- Bespoke Team Building Workshop to improve team working for a Social Committee, helping them to:
- Working effectively as a team
- Plan and organise social events
- Influence others to improve attendance
- Negotiate with others to better use resources
- Leadership and Management Training Programme to improve management skills, team working and productivity. Designed to help the managers:
- Understand their role as a leader and the expectations of the business and the people they manage
- Provide clear and engaging direction to their team
- Adapt their style of leadership and communication to each team member and the context of the situation
- Demonstrate their skills in coaching others to motivate and enhance performance
- Give and receive constructive and motivational feedback
- Delegate tasks appropriately and effectively