First line manager training – part 1
Part one provides a valuable introduction to people management, covering communication skills and team leadership, as well as introducing practical delegation techniques to help boost productivity.
This training course is designed for those new to first line management and team leadership, or those without previous training in managing people at work.
Part one of KSL’s first line manager training course provides team leaders and managers with some invaluable techniques for getting the best out of their team members. By the end of this one-day course, the participants will be able to:
The first line manager training will be supported with:
To make the most of the time on the day, participants will be asked to complete the following pre-course work:
The situation could range from improving a skill, becoming more efficient in a work task, increasing performance, managing your time, finding new ways to approach a situation, starting a new hobby. You will then use this situation in the coaching practice session to apply the coaching techniques used on the day.
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Download the course overview for first line manager training, by clicking the link below:
Training was very useful for me as someone who has just become a manager of people. Gave me the confidence that I am making the right decisions at present and where I can improve.
Robert Bushrod, Global Service Desk Team Leader, ESP
Great training – enjoyed the interactive exercises.
Kerry Singer, Projects Officer, Berkshire Carers Service
Good to learn new ways to manage + affirmation of current strategies being used.
Tom Langley, Assistant Manager, Greenacre Leisure, Newbury
Gave me more of an understanding of a team leader role.
Bobby Kellaway, IS-Cabletec, Weston Super Mare
Sharon was fantastic at keeping the training on track and everyone focused. She was understanding and extremely knowledgable.
Liza Hawkins, Purchasing Manager, IS-Cabletec, Weston Super Mare
I personally found this [course] really helpful, not just as an individual, but for us as a management team, to understand one another.
Vicki Ludford, Billing Manager, NIX Communications, Romsey
Wonderful day, enjoyed the whole session..
Trish Taylor, Financial Director, NIX Communications, Romsey
To request a quote or make a booking, please complete the form below.
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This course is normally run as "in house training" at the company premises of our client for 3 to 12 delegates, or at a suitable external venue.
We work with our clients to identify a suitable date to deliver the training. This is normally 2-3 weeks from the time of booking, or can be later as per the client’s needs.
This course is also available as "in-house training" – delivered at your business premises anywhere in the UK and tailored to your needs.
Our country-wide network of professional trainers can deliver first-line manager training courses at your company offices, in the following regions: