Jo RootsTraining Consultant

Jo Roots
Areas of expertise
  • Behavioural change
  • One to one coaching
  • Complaint handling
  • Customer service
  • Performance management
  • Train the trainer
Industry experience
  • Airline
  • Care
  • Construction
  • Finance
  • Hospitality
  • Housing
  • Insurance
  • IT
  • Media
  • Retail

Jo Roots, is a Trainer, Facilitator and Coach based in Kent, with 11 years of Service and Sales experience in the Banking and Hospitality sectors, in the UK and Spain.

Jo has spent the last 14 years as an independent consultant and trainer. She helps organisations and individuals to enhance service culture and increase revenue, through engaging and interactive training sessions in the UK and overseas.

Jo is a credible, fun and confident trainer. She enjoys sharing tools that empower people to recognise their own skills and behaviours. As a result, Jo helps them to realise their true value in the workplace, through sessions that can be embedded in their day to day working and personal life.

‘Fun’, ‘Thought provoking’ and ‘I’ll be using this straight away!’ are some of the comments shared at the end of Jo Roots’ training sessions.

Interested in working for us?

Please email us your CV, with a covering letter. UK residents only.


Complete our contact form and we’ll be in touch shortly, or phone between 9:00 and 17:00 Monday to Friday.

If you prefer, you can email us your enquiry.