Iain FrancisSenior Training Consultant

Iain Francis
Areas of expertise
  • Leadership and Performance Management
  • Change Management
  • Customer Service and Written Complaint Handling Skills
  • Facilitation and Meetings Skills
  • Report Writing and Minute Taking
  • Presentation Skills
  • Time Management
  • Train the Trainer
  • Coaching Skills
  • Communication, Influencing and Negotiation Skills
  • Business Improvement Techniques (Lean Methodology)
  • Associate CIPD (Licentiate Member)
  • Cert Ed
  • NVQ Level 4 Learning & Development
  • Dip. RSA Training and Development
  • Lifo® Method Behavioural Styles UK Master Trainer
  • Licensed Stonebow Tutor: Group Training Certificate (Train the Trainer)
  • City & Guilds TAQA
  • Business Improvement Techniques Assessor Test in Lean Techniques

Iain Francis is a highly experienced Gloucestershire based trainer and facilitator, who works nationally and internationally. Iain has acquired a strong reputation for soft skills training. He’s also a trainer and assessor of NVQ’s in Learning and Development and the ILM Leadership and Management Level 5 and Team Leading Awards.

Iain operates across sectors including Manufacturing, Transport (Rail and Road), Utilities (Water), Hospitality, Financial Services, Housing and Local Government. He’s a qualified Trainer, a UK Lifo® Method Master Trainer, a Stonebow Licensed Tutor for the Group Training Certificate (GTC) and head of a City and Guilds Approved Centre for Learning and Development.

Iain utilises a range of different models to underpin many of his interventions including The Lifo® Method and the JCA Emotional Intelligence Development Programme.

Iain has developed an in-depth understanding of what makes people tick and how they best learn.

Interested in working for us?

Please email us your CV, with a covering letter. UK residents only.

One of the best trainers I’ve had in 15 years at the City Council. Book him more often!

Victoria Hatfield
Growth & Commercialisation, Exeter City Council


Complete our contact form and we’ll be in touch shortly, or phone between 9:00 and 17:00 Monday to Friday.

If you prefer, you can email us your enquiry.