Michelle LovelockTraining Administrator & PA
Areas of expertise
- Bookings administration
- Customer service
- Diary management
- Minute taking
- Planning & organising
- Calendar scheduling
- Client trainer call requests
- Pre-course resources
- Training materials
Michelle joins KSL in June 2019 as part-time Training Administrator & PA. She has diverse experience in Training Administration, Learning and Development and HR spanning over 10 years.
Within KSL, Michelle is responsible for the effective administration of client training bookings. As a result, her primary focus is to ensure each training assignment is meticulously organised and executed, in order to achieve total client satisfaction.
In addition, Michelle also manages important post-training tasks for the client, including course feedback, training certificates and testimonials.
As well as this, Michelle acts as Personal Assistant to the Training Director, Kim Larkins, (helping with appointment scheduling, project admin and invoices).