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Negotiation Skills Training

Effective negotiation is a vital tool within organisations today. Negotiating is used to help individuals win new business, revise a previous agreement, or negotiate the best outcome at a personal or professional level. KSL Training's negotiation skills courses give hands-on training covering all aspects of successful negotiation.

Target Audience

This in-company run negotiation skills training course can be tailored depending on need and skill level of those attending.

Course Objectives

  • Understand how they can negotiate effectively with colleagues, suppliers, customers
  • Understand different styles of negotiation
  • Know how to plan and prepare for negotiations
  • Know how to execute the negotiation and create a win-win outcome
  • Gain practical experience through negotiation simulations

Programme Topics

  • Introduction to negotiating
  • Planning for negotiations
  • Setting objectives
  • Entry and exit points
  • Establishing tradeables
  • Communication skills in negotiation
  • Listening
  • Questioning
  • Body language
  • Common tactics
  • Discussions
  • Proposing and settling
  • Effective negotiation strategy and tactics

Methods

  • Trainer presentation, input and facilitation
  • Small group exercises and discussions
  • Case studies
  • Practice sessions based on the organisation's example scenarios
  • A Workbook is provided in the training course which is full of helpful negotiation skills tips and effective negotiating techniques, allowing space for personal notes.

Where we Work

We deliver in-house negotiation skills training courses to companies across the UK including the following locations:

  • London and the South East
  • Cambridge
  • Norwich and East Anglia
  • Leeds and Bradford
  • Oxford and Swindon
  • Manchester and the North West
  • Southampton and Bournemouth
  • Birmingham and the Midlands
  • Nottingham
  • Bristol
  • Cardiff and South Wales
  • Exeter and the South West
  • Newcastle
  • Glasgow and Edinburgh, Scotland

Note: We also offer negotiating skills training courses in other UK cities and regions.

In-house negotiation skills training course
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The course was well organised, efficient, good pace, enthusiastic. Clear instruction with sufficient time for exercises and breaks. Highly recommended.

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