Negotiation Skills Training

Effective negotiation is a vital tool within organisations today. Negotiating is used to help individuals win new business, revise a previous agreement, or negotiate the best outcome at a personal or professional level. KSL Training's negotiation skills courses give hands-on training covering all aspects of successful negotiation.

Target Audience

This in-company run negotiation skills training course can be tailored depending on need and skill level of those attending.

Course Objectives

Understand how they can negotiate effectively with colleagues, suppliers, customers
Understand different styles of negotiation
Know how to plan and prepare for negotiations
Know how to execute the negotiation and create a win-win outcome
Gain practical experience through negotiation simulations

Programme Topics

Introduction to negotiating

Planning for negotiations

Setting objectives

Entry and exit points

Establishing tradeables

Communication skills in negotiation

Listening

Questioning

Body language

Common tactics

Discussions

Proposing and settling

Effective negotiation strategy and tactics

Methods

Trainer presentation, input and facilitation
Small group exercises and discussions
Case studies
Practice sessions based on the organisation's example scenarios
A Workbook is provided in the training course which is full of helpful negotiation skills tips and effective negotiating techniques, allowing space for personal notes.

In-house negotiation skills training course

The course was well organised, efficient, good pace, enthusiastic. Clear instruction with sufficient time for exercises and breaks. Highly recommended.

Primary Care Worker

NHS