People Management
- Communication Skills
- Sales Skills
- Time Management
- Team Building
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training course feedback skills
Feedback Skills
Course Synopsis
In this feedback skills training course, you will use different feedback methods and techniques, develop your listening skills, and acquire feedback tips on giving positive and negative feedback constructively whatever the context. So, if you need to learn how to give performance or appraisal feedback or feedback for developing and improving skills, you will develop your people skills by attending this training course.
Target Audience
The course offers in-company training for individuals in a line management role who have to give constructive feedback to team members, which could be following positive or potentially negative events.
Course Objectives
To provide participants with the skills, knowledge and confidence to give honest and open feedback on positive and potentially negative events, whilst maintaining positive motivation.
Programme Topics
- Principles of feedback
- Differences between feedback and coaching
- Benefits of performance feedback
- Acquiring and receiving feedback
- JoHari window and its use in feedback
- How to give bad news
Methods
- Trainer presentation and facilitation
- Paired and small group exercises
- Group discussion
- Practice sessions
- Workbook
- Duration 1 day
- Available as in-house training only
- For 3 - 12 participants
- Professionally administered by MCIPD trainers
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KSL Training, 4 Water Lane, Greenham, Newbury, Berkshire, RG19 8SS, UK
Tel: +44 (0) 845 224 3971 |