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Feedback Skills Training

Course Synopsis

In this feedback skills training course, you will use different feedback methods and techniques, develop your listening skills, and acquire feedback tips on giving positive and negative feedback constructively whatever the context. So, if you need to learn how to give performance or appraisal feedback or feedback for developing and improving skills, you will develop your people skills by attending this training course.

Target Audience

The course offers in-company training for individuals in a line management role who have to give constructive feedback to team members, which could be following positive or potentially negative events.

Course Objectives

To provide participants with the skills, knowledge and confidence to give honest and open feedback on positive and potentially negative events, whilst maintaining positive motivation.

Programme Topics

  • Principles of feedback
  • Differences between feedback and coaching
  • Benefits of performance feedback
  • Acquiring and receiving feedback
  • JoHari window and its use in feedback
  • How to give bad news

Methods

  • Trainer presentation and facilitation
  • Paired and small group exercises
  • Group discussion
  • Practice sessions
  • Workbook

Where we Work

We deliver in-house feedback skills training to companies across the UK including the following locations:

  • London and the South East
  • Cambridge
  • Norwich and East Anglia
  • Leeds and Bradford
  • Oxford and Swindon
  • Manchester and the North West
  • Southampton and Bournemouth
  • Birmingham and the Midlands
  • Nottingham
  • Bristol
  • Cardiff and South Wales
  • Exeter and the South West
  • Newcastle
  • Glasgow and Edinburgh, Scotland

Note: Feedback training courses are also offered in other UK cities and regions.

In-house feedback skills training courses
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The course was well organised, efficient, good pace, enthusiastic. Clear instruction with sufficient time for exercises and breaks. Highly recommended.

Primary Care Worker

NHS