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Performance Management Training

Course Synopsis

In our performance management training course, you will learn how to increase employee productivity and overall staff performance by focusing on different aspects of managing people and measuring performance. The course is run in-company and will be tailored to the needs of your company or organisation.

Learn how to manage poor performance, put performance measurement in place and monitor improvement as well as provide the right level of support and training for extra high performers to keep employee motivation, staff performance and productivity at its highest.

Target Audience

The course offers in-company training for individuals in line management who have a responsibility for managing the performance and conduct of staff at work and increasing employee productivity. The course content is tailored according to the current skills capability of the participants and the performance management framework already in place or about to be introduced.

Course Objectives

To provide participants with:

  • A common understanding on how performance management can be effectively utilised to raise the performance of individuals and teams
  • Enhanced skills to objectively assess and measure individual performance using performance objectives and competencies as key measures
  • The skills, knowledge and confidence to actively manage and motivate individual team members to improve their performance at work.

Programme Topics

  • Principles of performance management
  • Creating and sustaining a high performance team
  • Getting the most from your performance management framework
  • Establishing key performance measures
  • Setting stretching objectives
  • Assessing performance
  • Preparing for the performance review
  • Conducting the performance review
  • Motivating people at work
  • Managing people's behaviour
  • Managing minor performance issues
  • Monitoring performance improvement plans
  • Managing poor performance
  • Managing high performers

Methods

  • Trainer presentation and facilitation
  • Group exercises and discussions
  • Case studies
  • Small skills practice sessions
  • Performance guides for:
    • Setting and reviewing performance
    • Managing high performance teams
    • Managing minor performance
    • Managing poor performance
    • Managing high performance
    • Conducting a performance review

Where we Work

We deliver in-house performance management training to companies across the UK including the following locations:

  • London and the South East
  • Cambridge
  • Norwich and East Anglia
  • Leeds and Bradford
  • Oxford and Swindon
  • Manchester and the North West
  • Southampton and Bournemouth
  • Birmingham and the Midlands
  • Nottingham
  • Bristol
  • Cardiff and South Wales
  • Exeter and the South West
  • Newcastle
  • Glasgow and Edinburgh, Scotland

Note: Training courses are also offered in other UK cities and regions.

In-house training course
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Well presented with engaging, relevant and creative exercises. Well worth a day out of a busy schedule!

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