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Business Letter Writing

Course Synopsis

This 'hands on' half day in-house course provides business letter writing training with tips and techniques on how to write professional business letters. Whether you have to write a formal letter of complaint, a covering letter, a letter of application, a sales letter or any other form of professional communication, this UK training course will increase their impact.

Target Audience

In-company training for individuals who are responsible for producing business letters.

Course Objectives

To provide individuals with the skills and knowledge to plan, draft and produce a professional and effective business letter.

An important aim of this programme is that when a letter is sent, the recipient will know exactly what you want them to know and will clearly understand how, or if, they need to respond.

Programme Topics

  • Why good business writing is essential
  • Identify which method of communication will be most suitable in any given situation
  • Plan the content of the letter effectively and efficiently
  • Style of writing (appropriate to reader)
  • Clear writing skills
  • Punctuation
  • Editing and proof reading
  • Prepare a personal action plan for use in the preparation and production of effective letters

Methods

  • Trainer presentation and input
  • Individual and small group exercises
  • Review (business specific) poorly written letters
  • Group discussion
  • Workbook summarising business letter writing skills learnt during the course
  • Action plan
In-house business letter writing training courses
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The course was well organised, efficient, good pace, enthusiastic. Clear instruction with sufficient time for exercises and breaks. Highly recommended.

Primary Care Worker

NHS