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training course assertiveness skills
Assertiveness Skills Course
Course Synopsis
Learn how to be more assertive, with our assertiveness skills training course aimed at improving communication in the workplace. This in-house course is run in the UK by qualified CIPD trainers.
Target Audience
This is an in-company assertiveness training course for individuals who want to develop their assertiveness skills.
Course Objectives
To provide participants with the skills and knowledge and confidence to be more assertive in various business situations.
Programme Topics
- What is assertive behaviour
- Benefits of assertiveness (for you and your organisation)
- Recognise aggression, indirect aggression and submissive behaviours
- Identify how best to deal with different behaviour styles
- Rational and irrational thoughts
- Saying no assertively and sticking to it!
- Responding to criticism
- Rights & beliefs
- Developing assertiveness skills to give feedback
- Demonstrating being assertive
- Action plan for the future
Methods
- Trainer presentation and input
- Self assessment questionnaires
- Individual and small group exercises
- Group discussion
- Case studies
- Role plays
- Workbook containing tips and techniques summarising the assertiveness skills training
Quick Contact
Assertiveness Skills Course
- Duration 1 day
- Available as in-company training only
- For 3 - 12 participants
- KSL Training delivered
by CIPD trainers
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KSL Training, 4 Water Lane, Greenham, Newbury, Berkshire, RG19 8SS, UK
Tel: +44 (0) 845 224 3971 | Contact Us |