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Assertiveness Skills Course

Course Synopsis

Learn how to be more assertive, with our assertiveness skills training course aimed at improving communication in the workplace. This in-house course is run in the UK by qualified CIPD trainers.

Target Audience

This is an in-company assertiveness training course for individuals who want to develop their assertiveness skills.

Course Objectives

To provide participants with the skills and knowledge and confidence to be more assertive in various business situations.

Programme Topics

  • What is assertive behaviour
  • Benefits of assertiveness (for you and your organisation)
  • Recognise aggression, indirect aggression and submissive behaviours
  • Identify how best to deal with different behaviour styles
  • Rational and irrational thoughts
  • Saying no assertively and sticking to it!
  • Responding to criticism
  • Rights & beliefs
  • Developing assertiveness skills to give feedback
  • Demonstrating being assertive
  • Action plan for the future

Methods

  • Trainer presentation and input
  • Self assessment questionnaires
  • Individual and small group exercises
  • Group discussion
  • Case studies
  • Role plays
  • Workbook containing tips and techniques summarising the assertiveness skills training

Where we Work

We deliver in-house assertiveness training to companies across the UK including the following locations:

  • London and the South East
  • Cambridge
  • Norwich and East Anglia
  • Leeds and Bradford
  • Oxford and Swindon
  • Manchester and the North West
  • Southampton and Bournemouth
  • Birmingham and the Midlands
  • Nottingham
  • Bristol
  • Cardiff and South Wales
  • Exeter and the South West
  • Newcastle
  • Glasgow and Edinburgh, Scotland

Note: Training courses are also offered in other UK cities and regions.

In-house assertiveness training courses
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Excellent course and thoroughly enjoyed it!

James Fairweather

The Blue Skies Partnership